Credits and Pricing Explained

How To: Credits and Pricing Explained

Overview

UrVote uses a simple credit-based pricing model that scales with participation. Credits are only used when voters successfully submit ballots.

This guide explains how credits work, how pricing scales, and how organizations can plan credit usage for elections and surveys.

When You Would Use This

Understanding credits and pricing is helpful when:

• Planning an upcoming election
• Estimating voting participation
• Purchasing credits for future events
• Comparing election costs across different participation sizes
• Running multiple elections or surveys throughout the year

Credits provide flexibility for both small and large organizations.

How Credits Work

UrVote uses a straightforward system:

• One credit is used when one voter submits a ballot.
• Invitations and unused voters do not consume credits.
• Credits are only deducted upon completed vote submission.

How Pricing Scales

Credit pricing becomes more cost-effective as election size increases.

• Smaller elections can purchase fewer credits.
• Larger organizations benefit from lower cost per vote at higher credit volumes.
• Credits can be used across multiple elections and surveys.

Administrators can adjust credit quantities using the pricing page calculator to estimate election costs.

Using Credits Across Elections

Credits are not limited to a single election.

Organizations can:

• Use credits across multiple elections
• Run surveys or votes throughout the year
• Purchase credits in advance for recurring events

Unused credits remain available for future use.

Tips & Best Practices

• Estimate participation based on past turnout, not total membership.
• Purchase extra credits if participation may exceed expectations.
• Monitor participation during elections to track usage.
• Credits can be reused, so unused amounts are not lost.

Common Questions

Are credits used when invitations are sent? No. Credits are only used when ballots are submitted.

What happens if participation exceeds credits? Administrators can purchase additional credits if needed. Or select automatic top up.

Do credits expire? Credits remain available for future elections.

Next Steps

After understanding pricing, administrators may want to:

• Purchase credits for upcoming elections
• Upload member lists and send invitations
• Monitor participation and results